Terms of service

 

Last updated: 4 November 2026

These terms apply to all work carried out by Xtreme Tintz (ABN 77 325 546 234), 4/29 Old Pacific Highway, Yatala QLD. By accepting a quote, paying a deposit or leaving your vehicle with us, you agree to these terms.

1. Quotes and prices

  1. Quotes are valid for 30 days from the date they are issued.
  2. Advertised prices start "from" a base amount. The final price depends on your vehicle or property, the film you choose and the work involved.
  3. If we find something on the day that changes the job (for example, old film that has to be removed, or extra windows), we will tell you the new price before we continue.
  4. Prices include GST unless stated otherwise.

2. Deposits and bookings

  1. Most jobs require a deposit before we order film or lock in a booking. The deposit amount is shown on your deposit invoice.
  2. We order your film once the deposit is paid, then contact you to book a date that suits us both.
  3. The deposit comes off your final invoice.
  4. Cancellations, rescheduling and refunds of deposits are covered by our Refund and Deposit Policy.

3. Payment

  1. The balance is due when the work is completed, before your vehicle is released or before we leave your property.
  2. We accept card payments (EFTPOS), bank transfer and other methods shown on your invoice.
  3. Trade and account customers must pay within the terms agreed in writing.
  4. We may hold your vehicle until the balance is paid in full.

4. Your vehicle

  1. Please bring your vehicle in clean, especially the inside of the windows. We may charge for extra cleaning if needed.
  2. Remove valuables before drop-off. We are not responsible for personal items left in the vehicle.
  3. We check your vehicle when it arrives. Please tell us about any existing damage, cracked glass, faulty windows or aftermarket parts.
  4. We are not responsible for damage caused by existing faults, such as failing demister lines, loose trims, worn window regulators or poor-quality previous repairs.
  5. Removing old film can damage rear demister lines, especially on older vehicles. We will tell you if we think this is likely before we start.
  6. Please collect your vehicle on the agreed day. We may charge a storage fee for vehicles left more than 3 business days after we have told you it is ready.

5. Building and home tinting

  1. You must give us safe access to the windows and a clear work area.
  2. Some glass types can crack from heat stress after film is applied. We will check your glass and tell you about any risk before we start, and we are not responsible for thermal stress cracking where we have warned you about it.
  3. You are responsible for telling us about any body corporate, landlord or council rules that apply to your property.

6. Curing and aftercare

  1. Do not wind down tinted side windows for at least 3 days after installation.
  2. Small water bubbles, haze or streaks are normal while the film cures. They usually clear within 2 to 4 weeks, and longer in cold or wet weather.
  3. Clean tinted windows with a soft cloth and a mild, ammonia-free cleaner. Do not use blades, scourers or abrasive products.
  4. Problems caused by not following these instructions are not covered by our warranty.

7. Warranty

  1. Film is covered by the film manufacturer's warranty against defects such as peeling, bubbling, cracking and fading. Warranty terms vary by film and are provided with your invoice.
  2. Our workmanship is covered for the life of the warranty provided with your invoice. If there is a problem with our installation, contact us and we will inspect and fix it.
  3. Warranty does not cover damage from scratches, impacts, misuse, incorrect cleaning, accident damage or glass replacement.

8. Tint legality

  1. We will tell you if the film you choose does not meet Queensland road rules.
  2. Non-compliant film is installed for off-road use only and requires you to sign our Off-Road Use Only Release. Our Tint Legality Policy has full details.

9. Photos and your information

We may take photos or video of your vehicle or property to record its condition and to show our work. We handle your personal information in line with our Privacy Policy.

10. Our liability

  1. We take reasonable care with your vehicle and property while it is in our care.
  2. To the extent the law allows, we are not liable for indirect losses, such as loss of use, loss of income or hire car costs.
  3. Nothing in these terms excludes, restricts or changes your rights under the Australian Consumer Law.

11. Changes to these terms

We may update these terms from time to time. The version on our website at the time you accept your quote applies to your job.

Contact

Xtreme Tintz
4/29 Old Pacific Highway, Yatala QLD
Phone: 07 2812 2431
Email: xtremetintz@outlook.com.au